Service Description

Financial Assistance & Discounts • Application assistance for senior-specific utility discount programs • Enrollment support for discounted phone and internet • Property tax exemption or freeze applications for low-income seniors • Support applying for Illinois Benefit Access Program (license plate discount, transit rides) • Low-Income Energy Assistance for Seniors (often expedited or prioritized access) • Help negotiating medical debt reduction or payment plans • Enrollment support for senior food programs Health & Wellness for Seniors • Coordination with in-home care services (personal care, companionship) • Assistance applying for Medicare Savings Programs and Part D Extra Help • Help connecting with PACE programs • Referrals to fall prevention programs or physical therapy access • Support arranging durable medical equipment (DME) from Medicaid or nonprofits • Coordination of advance directives or living will forms Social Connection & Daily Life Support • Support accessing senior centers or day programs • Friendly visitor or wellness check-in coordination • Transportation to doctor’s visits, grocery stores, or pharmacies • Help applying for senior meal delivery programs • Assistance with assistive technology for communication or accessibility Housing & Stability for Seniors • Support applying for senior-specific subsidized housing • Help with home modification resources (grab bars, ramps) • Referrals to programs for weatherization and energy efficiency upgrades • Emergency relocation or eviction prevention assistance Caregiver & Family Support • Coaching for family caregivers (stress management, care planning) • Referrals to respite care services • Support applying for Adult Protective Services if needed • Connecting families to guardianship or elder law referrals